Must be different from me. I tend to take a slow steady way to the top. Maybe with a bit of a change in track along the way. And then its a hell for leather descent until I quickly end up right back down the bottom again.
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Just got a letter from them telling me they are closing their Takapuna branch. All to be done by phone and internet from now on. If only they would improve their hopeless app.
I always fractionalise my term deposits so as to have staggered maturity dates. Unfortunately Heartland has a limit of ten term deposits. If you want more you need to have a separate head account with a new head account number. It is certainly a disincentive (for me) to add funds with Heartland. Would that be an Oracle database limitation or some other factor?
I have been to two presentations where Jeff Greenslade spoke of the issues they had with the new system.
Two months of hell.
However the key word was "had".
Now the systm is giving them the opportunity to do more of what they want to do.
Sounds to me as though "all is now well" with the Oracle system .
Hopefully any new system update is years away.
Something must be working just fine to achieve the huge growth in Aussie REL business.
[Maybe the phone.?]..lol.
I like Vaygor1 and have no reason to disbelieve him but I'm satisfied with the past tense reference direct from the horses mouth as posted by Percy below. I have had absolutely no issues with my call account with Heartland since opening it last year, really enjoying the special (for some customers) 3.0% call account return :D
Onward and upward eh Percy. :t_up:
I really hope as a shareholder it doesn't keep "teething" on us and that the $22 million spent on it proves its worth.Could be more clarity and detail clarifying its really fixed and not patched imo.
"Teething" problems after Oracle roll-out cost Heartland Bank ...
That shareholder who asked why his dividend had not increased this year got shortchanged in the answer he go.
We are growth mode and we’re holding more back for growth was the response in a rather gruff tone ....so there you stupid shareholder
Interesting the dividend payout ratio this year was much the same as last year (~75%) and as such the total dividend paid was $4m than previous year
The real reason for holding the dividend at 9.0 cents per share was the significantly increased number of shares......this reinvesting for growth is just a convenient story. More credence would be given tonthat story if they actually cut the dividend.
The very important question here is:
Were these two companies both financial institutions using the Oracle FLEXCUBE product or two companies whose software systems which used an Oracle database as the datastore?
If the former then may be it is an issue otherwise it is not.
Name a database and I can give you a few disaster stories involving them, though usually the problem was not the database per se.
Also closing their Hamilton Branch after spending heaps to refurbish it.