Originally Posted by
Snoopy
Oh and one more thing. Normally when you hire a vehicle you have to put up a bond for the amount not covered by vehicle insurance. That is fair enough. Normally you write out a credit card voucher which is then 'ripped up' if you bring your vehicle back safely.
However, having just got my credit card account today I see that I have been charged for my bond as a transaction. I was assured when I returned the van that this charge will be reversed. But it will be interesting to see how long THL take to refund my money. I wouldn't normally mention what is quite a minor thing. But if THL have taken $800 off me as a loan (which is in effect what they have done), spread over a fleet of camper vans that amounts to a lot of cash on the books that is not really theirs. While I was shown how to cook on my campervan stove, was the company at the same time cooking their own cash books?
Also I was surprised to see a 2% surcharge on my credit card payments. I know the banks have got a good little racket going here clipping the ticket whereever credit cards are flashed. But generally companies do not push this charge through to the consumer. I always thought the trade off for businesses over credit card bank charges was that the bank guarantees that the merchant will in fact get paid, saving the merchant having to chase unpaid accounts. Perhaps some businesses have forgotten that?
SNOOPY