How is AIR a ghost train?
If anyone has any doubts about AIR and concerns about its market share being eroded away by competition - I would suggest that they fly with the competition and again with AIR.
IMO - AIR is not always perfect but they consistently provide better service and convenience than their competition.
Recently flew business on QAN and their lounge at Auckland Air was mediocre at best and food (mash and bangers in the lounge - sub par IMO). However, their new business class seats on the A330 are superb.