Love some of the charts in the half year = amazing
Opening comment more bullish than usual
Xero Limited (XRO continue to deliver high growth as the business builds capability to serve millions of small businesses on its financial platform.
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Love some of the charts in the half year = amazing
Opening comment more bullish than usual
Xero Limited (XRO continue to deliver high growth as the business builds capability to serve millions of small businesses on its financial platform.
But snaps it is a monthly rate of 4.2% - 4.2% of customers They had at beginning of month) left every month. So plenty just trying it out or what.
However quite normal according to Rod's man as below but seems high to me and not providing that stickiness yet
Customer churn is the number of customers who leave Xero in a month as a percentage of the total customers at the start of that month. The percentage provided is the average of the monthly churn for the twelve months to 30 September for each year.
There has been a significant improvement in customer churn rates in New Zealand, Australia and United Kingdom which reflects the ability to create “stickiness” where Xero has a longer term presence and greater product awareness in the market. The comparatively high churn rate in North America is not unexpected given the stage of the market and is in line with other markets at the same time.