This is only half a breakfast, find me the other half
Fly with any airline a few times and you will have a story about some thing going amiss.
I could write you a long list of incidents that I have endured with many assorted airlines but:
-- Jetstar are the only airline who left my baggage behind, but it may have been a Melbourne Airport fault and Jetstar sent said baggage up on the next flight and delivered it to my hotel.
-- Air New Zealand are the only airline to have pissed me off sufficiently by their general attitude that I stopped flying with them for several years.
Interestingly, recently I was very scathing about check-in for an AirAsia flight from China and their follow up was excellent.
Best Wishes
Paper Tiger
Title: Qantas: Townsville to Brisbane.