The delay dented the confidence of one frequent flier on the flight, who asked not to be identified. Passengers had been told on Friday that a new part needed to be flown in from Hong Kong and it was the third time in the last few years he had experienced delays due to mechanical problems on the route, he said.
"Twice hydraulic systems, and last night a missing piece of aircraft. I start to wonder if Air New Zealand maintenance is up to scratch or not," he said.
said passenger sounds like a real douche-bag. These planes have less than a years service and don't need heavy maintenance.