Hardly. FlyerTalk people
tear it apart fairly regularly.Australian Frequent Flyer people are
even more scathing. I still use it though.
The whole any seat award thing is good, although I have seen complaints that AIR does not make many (if any) seats available to Alliance redemptions - I don't know if Alliance members actually pay for award seats, so that could be an effective cost control measure (which to me as a shareholder, can only be a good thing!)
Regardless, they still make Airline of the Year fairly regularly (good for us!) and when the Aussies are commenting that AIR's results are
actually more impressive than QAN's - well, you get the idea :)
DISC: Holder, looking to accumulate.