Really? Where can we read comments that support your statement?
I find Airpoints a really good scheme and it's easy to use. I can use my Airpoints Dollars to purchase any seat on the plane - or to upgrade. If I don't have enough points I can purchase more.
I also earn Airpoints Dollars and status points on my credit card purchases. I'm a regular flyer so am now Gold Elite status which gives me free Koru Club membership and the ability to purchase guaranteed upgrades at minimal cost e.g. travel to the USA - upgrade from economy to PE for 220 A Dollars or PE to Business for 480 A Dollars.
I'm currently running an incentive programme for my business which offers Airpoints Dollars as prizes - the monthly winners have been ecstatic to receive a top up to their Airpoints accounts.
AIR has also recently commenced an Airpoints for Business programme as well.
I'm very happy with AIR's FF programme and I'm sure they are too!