Originally Posted by
workingdad
I sure am glad I don't have shares in spark. I made 4 attempts to contact to transfer my business accounts to them, first time was unanswered call, 2nd time was an email, 3rd time was to the Hamilton business centre where my details were passed to the person covering my area, 4th time was a complaint email after 4 days saying no one had bothered to contact me so why would I bother..... 13 days later I got a reply saying someone will be in touch and they are urgently clearing the back log, needless to say I said not to bother ringing as I had wasted enough time already.
If this is the best they can do with a new customer enquiry I would hate to imagine what they are like with an account enquiry or issue.