Originally Posted by
Stranger_Danger
Unreal. Tried to cancel Sky in one of my houses. Didn't really mind the expense, was happy to keep it, but have literally been able to use it due to rain fade problems. Happens every winter. Made the process difficult and now say they will bill me for the next 28 days for a service they literally cannot deliver to me and that I am not receiving.
End result, for the extra $80 they will receive?
I will now cancel both Sky AND Vodafone for every house, business and organisation I am involved in and have the power to do so and under no circumstances ever deal with either company again. (combined spend, thousands a month)
I have a rule for businesses I'm involved with : if a client wants to leave, let them, make it easy, and give them extremely good assistance as they're leaving. Odds are, you'll get their custom again should circumstances be different. How people act when they get a "no" tells you far more about them than when they get a "yes".
I now know everything I need to know about this organisation. Never again.
P.S I asked my neighbours if they'd been having the same problems. The half that hadn't already cancelled said yes, and are planning to cancel. Am now beginning analysis of SKT as a short opportunity. Post merger this thing is going to be even more of a mess than the two companies were individually.