Originally Posted by
ananda77
A thing that really happened:
Ordered 2 items online. When the email confirmed the items are to be picked up, picked the items from the shelve, went to the check-out, showed the cashier the invoice and the cashier waved me right through.
A few weeks later, an email reminder arrived to pick up the items. I confirmed that the items were already picked up.
A few weeks later, another email reminder to please pick up the items...this time a $5 bonus card eas offered on pick up. Went to the Warehouse, the collect operator could not find the package. So the operator picked up the 2 items from the shelve and handed them over.
Then I made sure that the operator removed the 2 items from the computer. Once the operator confirmed, I just then handed the two items back and told them that I had picked them up months ago.
Operator clearly confused, but handed me a $10 discount card...I am honest, butI do not reject a gift.
In the end, got the 2 items for a 45% discount.
For the Warehouse sake I hope this was a once off situation.