My Flatmate years ago was a Pro:).
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https://www.nzherald.co.nz/business/...ectid=12340602
Not good results for Trustpower (or Contact)
It doesn't matter about the customers, if you have shares in all the gentailers, then you got them by the balls:). They only going to change to another company that you already own:D. I am very happy with TPW, started buying in on 5/5/20, about six weeks ago and now they are going to pay me $7500+ div:cool:. Sold half of them today and yesterday and the remaining still $3500+ in the green.:t_up: My nephews father-in-law was rubbishing TPW last week, and I had a nice warm internal glow thinking, if it is bad for the customer then must be good for the shareholder;).
I know. Must say as well, that I noticed that it is often not the companies with the best customer service but the companies with the best marketing department which are doing really well. Particularly the big ones (no matter, which utility) find it easy to get away with lousy customer service.
Maybe this even is what makes them big and successful. It is sad, but this is the way it seems to be.
Discl: holding TPW and not too worried from a share holder perspective. However - not one of their customers.
Funnily enough we were TPW customers until recently, and are now with Contact!
I found TPW customer service people to be brilliant on the couple of occasions I had to contact them, and the same with CEN when I had a query soon after changing to them.
Neither were the cheapest option (but not far off at the time), but the customer service kept me happy with them.
I am a TPW and MCY shareholder.
For us, TPW is cheaper for residential gas supply, however electricity was far more expensive. This is outside of any introductory deal however.
Just a little reminder TPW goes ex div tomorrow. If you want the 17c div you must buy in before 5pm today:t_up::t_up::t_up::).