Originally Posted by
warthog
Nothing will be perfect Harvey Specter in the sense that almost by definition, as you note, not everybody will be happy.
However, the hog's point it that Chorus started out doing a good job, but since they (hog's reading of the situation) under-priced their Crown Fibre contract (thinking they could use their position in the market, their political lobbying and contacts to extract additional revenue down the track) and ran into opposition during the execution of this strategy, the quality of the installs (especially from the road to the dwelling) has dropped significantly. Once each install is signed off, Chorus are off the hook and will presumably be paid should any further work be required.
There was a noticeable point at which things went downhill.