Originally Posted by
justakiwi
You're right. I will move on, and at this stage anyway, will continue to use Sharesies, as there is currently no viable alternative for me.
I am sorry that you feel I am "invalidating" you, or anyone else. I don't believe that's what I am doing. I have been a Sharesies member for some years now, and I have been one of their most avid and public supporters. I have had their backs in many discussions on their Facebook groups. I have promoted them to friends and family, and anyone else who showed interest. I have worn their tee shirt in all manner of places, as a way to help them promote their brand. I have taken part in one on one video interviews with their marketing team. I even put myself out there and agreed to be interviewed for that Stuff article - something that was right out of my comfort zone, but I agreed to do it, to once again, help promote them and investing for beginners in general. I have gone in to bat for Sharesies everywhere - including here - for years. Because I believed in them, their philosophy and their platform. Up until now I have been 99% happy with Sharesies (DRP has taken way too long to come) so I have in fact been one of their most satisfied customers. I think I have done everything I possibly could to be a loyal Sharesies customer. So your comment that I am "invalidating anyone whose experience doesn't match my own" could not be more wrong.
I think my feelings of disappointment and of being let down by Sharesies are entirely valid. Loyalty goes both ways, or at least it should.
I will continue to voice my opinion until Sharesies actually admits they failed to "read the room" on this one. Then I will move on and find something else to bitch about ;)
Merry Christmas to you too!