Originally Posted by
Blue Skies
News that Gregg Foran has rejected a petition signed by 1287 AIR staff to stop outsourcing jobs, including cabin crew jobs to Chinese nationals based in Shanghai, just a week after making 350 AIR international cabin crew redundant and another 550 international cabin crew on furlough since July, is likely going to destroy any remaining staff goodwill, morale & pride in the airline.
Going to be hard, to put it lightly, delivering a customer centric culture when so many of the remaining staff resent the organisation now.
Airlines not like big retail chains.