My wife and I were to fly Biz class to Buenos Aires on 29 March but the flight was cancelled mid-March. I reluctantly accepted a credit for the fares (recently extended to June 30 2021) in the hope we could book to travel there in the next year or so. AIR announced yesterday they now wont be resuming flights to BA at all.
I have today contacted them to ask for a refund to my credit card as they can't/won't provide the service I paid them to deliver.
It's unconscionable for them to retain my cash in these circumstances.