Originally Posted by
blackcap
Terrible service from AIR yesterday. My partner was on a flight from Auckland to Wellington, was already 1.5 hours late, got to WEllington, wind got up and could not land, had to return to Auckland and there was told that there are no hotels available, domestic terminal was shut (Koru too) and so they had to sleep in the International terminal to try and stay warm. Booked on a flight back this afternoon. Not really good enough is it, or is it? Are domestic carriers to be viewed as nothing more than a quick bus service and if the bus is late or does not arrive, well bad luck?