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Air New Zealand is hanging tough on refunds in the face of renewed pressure from Consumer NZ which says the airline will suffer lasting brand damage". It certainly will !
Cam Wallace chief revenue officer '
If we were to open the floodgates and refund those that would accelerate the requirement to use the loan and we would have to make some even more aggressive changes to our cost base.'' He's a total muppet. Such changes would put the company on a much more competitive footing going forward and they wouldn't suffer irreparable brand damage.
Honestly where do they find these idiots ? As for paying them mega bucks...oh my goodness, they'd be better hiring a marketing graduate fresh out of University for $60,000, save themselves $1m per annum plus. Even a wet behind the ears graduate fresh out of Uni could tell you AIR are shooting themselves really badly in both feet and causing irreparable brand damage.
Another two more months for an online system for their ostensibly almost worthless credits. Pathetic is sometimes such an inadequate word.
https://www.msn.com/en-nz/money/news...cid=spartandhp
JetStar has never looked so good !!